Mystery Box - Basic

1. UNWRAP

Gently remove flowers from their wrapping.

2. WATER

Fill at least a third of a clean vase with water and add nutrient packets if any. You may also add 1-2 drops of antiseptic disinfectant to reduce bacteria growth and extend the blooming period of flowers.

3. TRIM

Trim stems at a 45-degree angle to encourage water absorption and at varying lengths depending on your arrangement design.

4. REFRESH

Every 2-3 days, trim stems a further 1-2 cm and repeat the instructions in step 2.

5. ENJOY

Place flowers in a well-ventilated area and avoid direct sunlight exposure. Do not spray water onto the flower petals.

6. SHARE

Feeling creative? Share your flower arrangements with us on Instagram by tagging @weeklybulbs and leave a review on our website.

Refund Policy

An order is eligible for a proportional refund if more than 10% of flowers arrive with serious damage, such as broken necks or rotting blossoms that go beyond regular wear and tear.

For instance, if 4 flowers in an order of 20 flowers arrive damaged, you may be refunded 4/20 of the original price.

The condition of flower stems and leaves are not included in the consideration of a refund. Please find a detailed overview of flower blossom conditions that are not eligible for refund:

- Flowers blooming too early or too late

- Flowers not blooming at all

- The blossom size, scent and/or colour are not as expected

- Flowers arrive with minor deterioration as a result of the transportation process

Please make sure your order is correct upon receipt; any problems must be noted within 6 hours by sending a photo of the order to customer service. No refunds will be accepted beyond 6 hours, and in case of any dispute, the decision of Weeklybulbs shall be final.